Need help from Microsoft Support? Follow these steps to raise a ticket and get assistance for your issue.

Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Understand the difference between "Resolve" and "Closed" in ticketing and how resolution status improves support workflows.

Learn how to configure a shared mailbox for the Email-to-Ticket feature in Ticketing As A Service to streamline support requests efficiently

Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Il Sistema di Ticketing per Microsoft Teams che garantisce efficienza, sicurezza e conformità GDPR per le aziende dell'EU.

Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support

Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.

Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...

52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.

Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.

This article explains quotas, what happens when you reach them, and why upgrading your plan is essential for smooth TeamsWork usage

In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

What to do if you are facing an issue with our App subscription.

When your team relies on Microsoft Teams for daily communication, introducing separate software for help desk operations can slow things dow