Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.

Understand the difference between "Resolve" and "Closed" in ticketing and how resolution status improves support workflows.

Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!

Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.

Ensure GDPR compliance in your helpdesk operations in Microsoft Teams with Ticketing As A Service. Protect customer data and enhance support

Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA

Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...

Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.

Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec

A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.

Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.

In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

Discover the crucial distinctions between owners, assignees, and members in Ticketing As A Service, and learn how to configure them.

3 simple ways to control who appears in the people picker for your Checklist or Ticketing instance.

Users can effortlessly configure the order of columns by simply dragging and dropping them in the contextual menu.

Hi All, Instance name appear in 2 locations: in your personal ticketing tabulation and for Ticketing Owners, instance panel is also...

We're thrilled to share a new feature that will transform how you interact with attachments.

Answering Who can see what in the Ticketing As A Service for Microsoft Teams

While not HIPAA certified, data privacy is a priority. Discover our robust privacy measures, Azure security, and encryption.

Hi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.