Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...

52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less

Hi all, In this blogpost, we are going to talk about notifications sending in teams channel rather than privately.

Ticketing API opens up a world of possibilities from ticket creation from a Form, automation and export tickets for advanced reporting.

Leveraging Microsoft Teams Ticketing App, customer support teams transforms their service operations and simplifying ticket management.

Learn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork