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Marc (TeamsWork)
5 days ago4 min read
5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.
4 views0 comments
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Marc (TeamsWork)
Jan 282 min read
Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA
22 views0 comments
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Marc (TeamsWork)
Jan 24 min read
First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...
20 views0 comments
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Marc (TeamsWork)
Dec 26, 20243 min read
Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.
21 views0 comments
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Marc (TeamsWork)
Dec 13, 20243 min read
Maximize Your Microsoft 365 Investment with CRM As A Service
Many organizations invest in Microsoft 365 because of its comprehensive suite of tools designed to improve collaboration, communication,...
12 views0 comments
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Marc (TeamsWork)
Dec 3, 20243 min read
Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
53 views0 comments
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Marc (TeamsWork)
Nov 13, 20242 min read
CRM As A Service Now Available on Microsoft AppSource
Following the success of Ticketing As A Service and Checklist As A Service, we are thrilled to introduce CRM As A Service for Microsoft Team
6 views0 comments
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Marc (TeamsWork)
Nov 6, 20242 min read
Unread Updates Badge Notification in Ticketing As A Service
A visual notification badge that highlights unseen updates, helping users stay aware of changes at a glance.
33 views0 comments
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Marc (TeamsWork)
Nov 6, 20242 min read
Automatic Tickets List Refresh feature in Ticketing As A Service
Automatic Tickets List Refresh optimizes Tickets management by keeping you updated in near real-time. Try It Now.
44 views0 comments
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Marc (TeamsWork)
Sep 26, 20242 min read
Why seek CRM integration with Microsoft Teams when a native CRM option is available?
native apps like CRM As A Service are specifically designed to function seamlessly within the Microsoft Teams ecosystem. Here's why CRM As A
28 views0 comments
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Marc (TeamsWork)
Sep 20, 20242 min read
What is Lead, Opportunity, Contact, and Organization: Clearing Up the Confusion
When discussing CRM systems, you’ll often hear terms like "Lead," "Opportunity," "Contact," and "Organization." While these are all...
13 views0 comments
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Marc (TeamsWork)
Sep 19, 20243 min read
Understanding Roles in CRM As A Service: Owners & Members Capabilities
In CRM As A Service , certain features like configuring Forms or managing Case workflows need to be controlled and maintained by specific...
37 views0 comments
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Marc (TeamsWork)
Sep 19, 20242 min read
Configure Custom Fields in Your Lead and Opportunity Form in CRM As A Service
Hi All, Today, let’s dive into a powerful feature that enables you to customize your Lead and Opportunity forms in CRM As A Service ....
37 views0 comments
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Marc (TeamsWork)
Sep 18, 20243 min read
Mastering the Sales Pipeline in CRM As A Service
Customize your sales pipeline with ease using CRM As A Service. Add new stages or build from scratch for better visibility into every deal.
49 views0 comments
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Marc (TeamsWork)
Sep 18, 20243 min read
Managing Your Leads with CRM As A Service
Easily manage and track leads within Microsoft Teams using CRM As A Service. Stay organized and convert leads faster.
96 views0 comments
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Marc (TeamsWork)
Sep 18, 20244 min read
Create and Manage Opportunities in CRM As A Service
Manage leads with ease using CRM As A Service. Track, qualify, and convert opportunities, and gain insights on lost deals for future success
74 views0 comments
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Marc (TeamsWork)
Sep 18, 20243 min read
Import / Upload Data in CRM As A Service
Easily upload leads into CRM As A Service from Excel or CSV files. Follow our step-by-step guide to streamline lead management.
46 views0 comments
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Marc (TeamsWork)
Sep 18, 20242 min read
Maximize Lead Efficiency with Filters in CRM As A Service
A key feature of CRM As A Service for Microsoft Teams is its customizable Filters, which allow you to personalize your CRM experience
24 views0 comments
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Marc (TeamsWork)
Aug 15, 20243 min read
Enhanced Automation Capabilities in Ticketing As A Service for Microsoft Teams
In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...
112 views0 comments
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Marc (TeamsWork)
Jun 3, 20243 min read
Seamless Task Management in Microsoft Teams with Checklist As A Service
Imagine if you could integrate a powerful task management tool directly within Microsoft Teams, making it easier to organize, track, and
96 views0 comments
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