Learn how to configure incoming emails for Customer Service in Microsoft Ticketing App by TeamsWork

Learn how to create a new ticket and see notifications in Microsoft Ticketing app by TeamsWork

Learn how to adjust the Ticket form by hiding standard fields, adding your own custom fields and reorganizing the Ticket in Ticketing App

Learn how to manage ticket that have been idle for too long in Microsoft Teams Ticketing App by TeamsWork

Learn how to configure notification on expected date in Microsoft Teams Ticketing App by TeamsWork

Learn how to configure assignee list and automatically assign ticket based on rules in Microsoft Teams Ticketing app by TeamsWork

Learn how Microsoft Teams Ticketing App by TeamsWork helps support team to achieve First Response Time SLA and Resolution SLA

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Use Microsoft Teams Ticketing by TeamsWork to support ITIL Service Operation

Learn how to link Microsoft Azure DevOps (ADO) to a ticket in Microsoft Teams Ticketing by TeamsWork.

Learn how to transform Microsoft Teams Ticketing by TeamsWork to support an Agile Scrum project.

Learn how to open the new ticket Creation Form in 1 Click in Microsoft Teams Ticketing by TeamsWork.

Learn how to resolve authentication process issue in Microsoft Teams Ticketing / Checklist by TeamsWork

Learn how to link 2 tickets and add an hyperlink to a ticket in Microsoft Teams Ticketing by TeamsWork

Learn how to upload files and add screenshots in Microsoft Teams Ticketing by TeamsWork

Learn how to uninstall Microsoft Teams Ticketing App by TeamsWork

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