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Notifications in CRM As A Service for Microsoft Teams
Stay informed with real-time CRM notifications in Microsoft Teams. Get instant updates on leads, opportunities, and cases effortlessly.
Marc (TeamsWork)
2 days ago3 min read
6 views
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How to Contact Microsoft Support for Assistance
Need help from Microsoft Support? Follow these steps to raise a ticket and get assistance for your issue.
Marc (TeamsWork)
Mar 201 min read
12 views
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Understanding Contact, Other Participants, and Followers in Opportunities and Leads in CRM As A Service
Understand the roles of Contact, Other Participants, and Followers in CRM As A Service to improve collaboration and sales efficiency.
Marc (TeamsWork)
Mar 192 min read
6 views
0 comments


Ticketing As A Service is Available in Multiple Regions! Here's What You Need to Know
Ticketing As A Service runs on US, EU, and APAC servers. Subscribed to a different region? Here’s how to access the right one.
Marc (TeamsWork)
Mar 192 min read
10 views
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Managing Financial Deals in Microsoft Teams with CRM As A Service
Manage financial deals efficiently in Microsoft Teams with CRM As A Service—centralized tracking, collaboration, and seamless Outlook sync.
Marc (TeamsWork)
Mar 183 min read
7 views
0 comments


Resolve vs. Close & the Role of Resolution Status in Ticketing As A Service
Understand the difference between "Resolve" and "Closed" in ticketing and how resolution status improves support workflows.
Marc (TeamsWork)
Mar 122 min read
12 views
0 comments


How to Better Manage CRM by Popping Up Its Window in Teams and Bookmarking the Page in Chrome
Easily access your CRM in Microsoft Teams! Learn quick tricks to pop up the CRM window and bookmark it in Chrome for seamless navigation.
Marc (TeamsWork)
Mar 112 min read
4 views
0 comments


Accessing and View Archived Leads in CRM As A Service
Easily access and restore archived leads in CRM As A Service with the Archive View. Keep your sales pipeline organized and efficient.
Marc (TeamsWork)
Mar 102 min read
5 views
0 comments


How to Configure a Shared Mailbox for Your Email-to-Ticket Feature
Learn how to configure a shared mailbox for the Email-to-Ticket feature in Ticketing As A Service to streamline support requests efficiently
Marc (TeamsWork)
Mar 42 min read
33 views
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How to Create a QR Code for Easy Ticket Submission in Microsoft Teams
Easily generate a QR code to streamline ticket creation in Microsoft Teams. Just scan and open the New Ticket form instantly!
Marc (TeamsWork)
Feb 241 min read
27 views
0 comments


A Smarter CRM for Educational Institutions in Microsoft Teams
Simplify student admissions, tracking, and engagement with CRM As A Service—natively integrated within Microsoft Teams.
Marc (TeamsWork)
Feb 183 min read
7 views
0 comments


Il Sistema di Ticketing Ideale per Microsoft Teams nelle Organizzazioni UE
Il Sistema di Ticketing per Microsoft Teams che garantisce efficienza, sicurezza e conformità GDPR per le aziende dell'EU.
Marc (TeamsWork)
Feb 133 min read
38 views
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5 Best Microsoft Teams Helpdesk Solutions for the EU: GDPR Compliance, Security & Multi-Language Support
Find the best Microsoft Teams helpdesk for the EU with GDPR compliance, EU data residency, strong security, and multi-language support.
Marc (TeamsWork)
Feb 114 min read
19 views
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Ticketing As A Service for EU (EMEA) is LIVE!
Ticketing As A Service for EU (EMEA), hosted on Azure Germany West Server for faster, GDPR-compliant ticketing support across EMEA
Marc (TeamsWork)
Jan 282 min read
24 views
0 comments


Ensuring Data Privacy: Ticketing As A Service Meet Australian Privacy Act Compliance Standards
Ticketing As A Service ensures compliance with the Australian Privacy Act 1988 by offering secure onshore data storage in Australia.
Marc (TeamsWork)
Jan 92 min read
19 views
0 comments


First Line vs. Second Line Support: How to Organize Your Customer Service for Maximum Efficiency
Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...
Marc (TeamsWork)
Jan 24 min read
32 views
0 comments


Optimizing Customer Service Response Time for Better Results
52% of customers stop purchasing from a company due to slow response times. This can lead to a direct loss in revenue, as customers are less
Marc (TeamsWork)
Dec 30, 20244 min read
20 views
0 comments


Workflow Management in Microsoft Teams with Ticketing As A Service
Microsoft Teams is the ideal platform for integrating workflow management, providing a centralized hub for communication and collaboration.
Marc (TeamsWork)
Dec 26, 20243 min read
30 views
0 comments


Maximize Your Microsoft 365 Investment with CRM As A Service
Many organizations invest in Microsoft 365 because of its comprehensive suite of tools designed to improve collaboration, communication,...
Marc (TeamsWork)
Dec 13, 20243 min read
18 views
0 comments


Unlock Microsoft 365 Ticketing Capabilities with Ticketing As A Service
Integrating Ticketing As A Service into your Microsoft 365 environment via Microsoft Teams offers a wealth of benefits, making it the perfec
Marc (TeamsWork)
Dec 3, 20243 min read
67 views
0 comments
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