Delivering exceptional customer service isn’t just a priority—it’s a necessity. Yet, many organizations struggle with issues like slow...

In today’s fast-paced work environment, efficiency is essential. Whether managing a service desk, handling HR inquiries, or coordinating...

Try views which allows you to effortlessly save and recall your preferred ticket list configurations.

Managing ticketing instances within collaborative platforms may involve tasks such as moving an instance to a different channel or...

Answering Who can see what in the Ticketing As A Service for Microsoft Teams

Introducing the exciting new feature in Ticketing App: the Personal Tab. Now managing tickets from multiple instances is easier than before.

We are excited to announce the release of a new feature in our Ticketing App that allows you to capture photos and videos using your device.

Discover efficiency and consistency with our Templates Library! Streamline operations, and enhance productivity across departments.

By automating creation of repetitive checklists, you can save time, enhance consistency, and improve productivity within your organization.

Read how employees should be trained to use Microsoft Teams Ticketing As A Service system

This article highlights the limitations of free ticketing systems for Microsoft Teams.

choosing the right ticketing tool for Microsoft Teams is an important decision for any customer service team. The ticketing solution must to

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