Microsoft Forms has become a popular choice for gathering feedback and data from customers and employees. But what if you could take it one step further and automatically convert those responses into Tickets?
In this article, we will explore how you can create a Microsoft Form for employees to raise their Issues, and leverage Power Automate to seamlessly integrate with Ticketing App.
Important Note: In order to make an HTTP Call to Ticketing API, you need a Power Automate Premium subscription
Create a Microsoft Form
Create a Flow in Power Automate
Refer to the Ticketing AP Reference to learn about the Ticketing base URL, secret key and End points
And that's it!
Submit a new form response and a new ticket will be automatically created!
