Are you facing difficulties installing TeamsWork Apps in Microsoft Teams? You're not alone.
We have compile some permisssion issues you might face and their solution
Request Approval to install App
Many users encounter this issue, and the most common reason is that their Team administrator, often from the IT department, hasn't granted them permission to install apps.
When you try to install a TeamsWork app and encounter a message or button asking you to request permission, it means your administrator has restricted app installations. This restriction is often in place to maintain security and ensure that only approved apps are installed within the organization's Teams environment.
It doesn't mean that you won't be able to enjoy our beautifully crafted app. However, it does mean that you will need collaboration from your Teams Administrator to resolve this issue.
As a Teams administror, visit Teams Admin center page: https://admin.teams.microsoft.com/policies/manage-apps/, and search for the TeamsWork App.
Ensure the app is not blocked and Available to your target audience:
Unblock the TeamsWork App:
Click on the app to open its settings and select the Unblock App link.
Alternatively, click on the ellipsis (three dots), go to Actions, and select the Unblock App button.
Assign the App to Your Target Audience:
Open the app's settings. Scroll to the bottom and locate the Users and Groups section.
Update the availability settings to include the group of users authorized to install the app.
Note: These changes may take some time to propagate.
Installing the App from the Teams Admin Page:
While waiting for propagation, you can immediately install the app through the Teams Admin page: Select the app using the option button on the left and click on the Add to Team button.
On the right-hand panel, select the Teams where you want to install the app.
At this stage, you are only allowing the app to be added to this Team. To effectively add the app to this Team:
Open Microsoft Teams and navigate to the Team you selected earlier.
Select the option to Add a Tab (or App).
Search for the TeamsWork App and add it to the channel.
And voilà! You’ve successfully added the app to the channel.
As you've probably noticed, this process is quite simple. However, if you're unsure how to proceed or need assistance with the installation process, don't hesitate to reach out to us.
Additional Permissions to run the App
In order to provide a seamless experience with Teams when using our app, we require some additional permissions. These permissions include, but are not limited to, accessing members of the Teams or Channels.
This access is crucial for the app to function effectively, as it allows us to integrate smoothly with Teams’ environment and provide features like real-time collaboration, notifications, and user-specific functionalities.
We are committed to user privacy and security. Therefore, we strictly request only the permissions necessary for the app to work. Nothing more, nothing less.
To better understand the list of permissions we request and their justification, please visit this page:
If you have concern about permission we request, please contact us.
We're here to help and we can communicate directly with your IT team to answer any questions they may have about our app and facilitate the installation process.
TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.