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Writer's pictureMarc (TeamsWork)

Setting up Your CRM As A Service

Updated: Sep 23

In today’s fast-paced business world, companies are always looking for better ways to manage their customer relationships. Integrating CRM as a Service into Microsoft Teams provides a simple, all-in-one solution to handle leads, opportunities, and customer interactions right from the tools your team already uses. Here’s how you can easily set up CRM as a Service and get started in just a few steps.

1) Adding CRM As A Service to your Teams

The first step in setting up CRM as a Service is navigating to the Apps section within Microsoft Teams.


Once you’re in the Apps section, the process is straightforward.

  • Type "CRM as a Service" into the search field.

  • When the App appears, click Add to install it.

This will immediately integrate the CRM solution into your Teams environment.


Addng CRM As A Service in your Teams

2) Setting Up Users


During your first login, you can invite your colleagues by searching for their names and assigning them as either Members or Owners. As the person who installed CRM As A Service, you are a CRM Owner by default, allowing you to configure the app and invite others from your organization.


Read this blog post to learn more about roles in CRM.


Setting up users in CRM As A Service

With the app installed and your users in place, you're ready to begin managing your leads, opportunities, and customer interactions—all from within Microsoft Teams. CRM as a Service makes it easy to track potential deals, streamline communication, and ultimately drive better business performance.



 

TeamsWork is a Microsoft Partner Network member, and their expertise lies in developing Productivity Apps that harness the power of the Microsoft Teams platform and its dynamic ecosystem. Their SaaS products, including Ticketing As A Service and Checklist As A Service, are highly acclaimed by users. Users love the user-friendly interface, seamless integration with Microsoft Teams, and affordable pricing plans. They take pride in developing innovative software solutions that enhance company productivity while being affordable for any budget.

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