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CRM As A Service is Now LIVE!

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Power BI Report and
Customization Service Fee

Bespoke Service

For businesses looking for a fully tailored service, our Bespoke service delivers the ultimate solution to meet your unique Ticket Analysis needs.

Subscription

US$10/org/month

Ideal for organization with several teams using Ticketing and needing data insights.

Subscription includes:

• Right to Edit Report, Visuals and Formulas

• Desktop & Mobile Versions

Power BI Development

Be in Touch

Please send us an email using the hyperlink below for inquiries, support requests, or feature suggestions related specifically to TeamsWork products. If you are experiencing issues within your company that are unrelated to our product, we recommend contacting your internal IT or support team for assistance.

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Only 1 Subscription per Organisation needed!
Unlimited Users! Unlimited Instances!

Enhance your Ticketing As A Service Experience with our Power BI Report

Power BI Report (Add-on)

Start at US$10/org/month

Our ready-to-use Power BI report, integrated with Ticketing As A Service, provides advanced insights on your Tickets and Agent performance. 
Available only on the Professional and above.

Features:

• Perpetual License or Subscription

• Right to Edit Report, Visuals and Formulas

• Desktop & Mobile Versions

• Custom Charts and Tables

Free Plan (Free Forever)

US$0

For any organization with low ticket volume but still wants to leverage a Ticketing platform.

Free tier plan includes:

• Free quota of 30 Tickets/month
• Teams Chatbot Notifications

• Desktop, Mobile & Web version

• Multi-Languages

• Single Sign On

• Azure High Availability

• Security & Compliance

Premium Plan

US$10/org/month

Price change soon

For SMEs that want to deploy Ticketing in few departments to support internal users.

US$15/org/month

Includes Free Plan, Plus:

• Quota of 1200 Tickets/year
• Teams Personal App

• Idle Tickets Alert

• Due Date Alert

• Dashboard

• XL/CSV Export

• Multi-Channels
• Unlimited Ticketing Instances
• Unlimited Users

Professional Plan

US$29.50/org/month

Price change soon

For companies that want to leverage Ticketing in many departments and/or provide support to external users.

US$15/org/month

Includes Premium Plan, Plus:

• Quota of 3600 Tickets/year
• Custom Fields
• Custom Workflow
• Email to Ticket

• Email Notifications

• Ticketing API

• Assign Ticket Automatically

• Service Level Agreement

• Priority Feature Development

• Priority Support

Leader Plan

US$88.50/org/month

Ideal for high-volume support needs, this plan ensures that larger teams and organizations can lead in efficient ticket management.

Same as Pro Plan with:

• Quota of 12000 Tickets/year

• Power BI Report

Enterprise Plan

Contact Us for a Personalized Plan.

Be in Touch

Please send us an email using the hyperlink below for inquiries, support requests, or feature suggestions related specifically to TeamsWork products. If you are experiencing issues within your company that are unrelated to our product, we recommend contacting your internal IT or support team for assistance.

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