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Free Plan (Free Forever)
US$0
For any organization with low ticket volume but still wants to leverage a Ticketing platform.
Free tier plan includes:
• Free quota of 30 Tickets/month
• Teams Chatbot Notifications
• Desktop, Mobile & Web version
• Multi-Languages
• Single Sign On
• Azure High Availability
• Security & Compliance
Premium Plan
US$8.75/Month
For SMEs that want to deploy Ticketing in few departments to support internal users.
Includes Free Plan, Plus:
• Quota of 1200 Tickets/year
• Teams Personal App
• Idle Tickets Alert
• Due Date Alert
• Dashboard
• XL/CSV Export
• Multi-Channels
• Unlimited Ticketing Instances
• Unlimited Users
Professional Plan
US$29.50/Month
For companies that want to leverage Ticketing in many departments and/or provide support to external users.
Includes Premium Plan, Plus:
• Quota of 3600 Tickets/year
• Custom Fields
• Custom Workflow
• Email to Ticket
• Email Notifications
• Ticketing API
• Assign Ticket Automatically
• Service Level Agreement
• Priority Feature Development
• Priority Support
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